The manager controls the investment platform. Unable to withdraw. I’ve reported such situation to eXcentral many times, but the manager lampooned me. I’m a new hand and follow their instructions. But I lost money for their wrong instructions. And they asked me to add more on grounds of margin. What they did is not to help u earn money, making your positions wiped out compulsorily. After they claimed that the customer manager was unfit, they disappeared.