Global Broker Regulation Inquiry App
WikiFX
Broker Search
English

简体中文

繁體中文

English

Pусский

日本語

ภาษาไทย

Tiếng Việt

Bahasa Indonesia

Español

हिन्दी

Filippiiniläinen

Français

Deutsch

Português

Türkçe

한국어

العربية

Download

The platform withdrawal is abnormal. Their requirements have been completed and there is also a platform statement, but the platform is still unable to withdraw funds within the statement period

輝80489
3-5 years
Unverified

Exposure

I began to use the platform on 10/15 and submitted A VIP application to the platform on 10/30. After the application was approved, the platform informed that it needed 3,000 US dollars as a guarantee fee. I provides USD 3000 membership fee deposit for Etong platform on 11/04 and the platform informed that the account could not be transferred out, and it was necessary to pay 5,000 US dollars to report to the supervisory unit to apply for risk release. After paying 5,000 US dollars on 11/05, I apply for a withdrawal of 1,877 US dollars, but the platform still could not pay the withdrawal of 1877 US dollars on 11/06 and it responded that there was a problem with the company’s account and it was temporarily unable to withdraw. It replied that the account problem might needs to be withdrawn. The platform executives privately decided to let the bank lend money and directly withdraw $12,000 from the deposit account. The bank accountant denied my request of withdrawal due to uncooperative account and request $8000 margin fees. After the $8000 margin fee arrived, I withdrawn $21877 to my designated financial account within 24 hours. I completed the payment of $8000 on 11/08, but the platform informed that the withdrawal was rejected by the bank on 11/10. The bank asked the platform and myself to pay a margin fee of US$8,000 before unfreezing the platform account. On 11/11, I negotiated with the platform if the US$8,000 margin fee was paid to the platform and there is subsequent bank account problems, the platform and bank should handle it by themselves. The $29,877 that at the bank today should be refunded to my designated account within 24 hours after payment with platform statement. After the payment on 11/15, it still unable to withdraw and not even response until 11/17.

Original

平臺出金異常,已完成平臺需求,也有平臺申明書,但平臺仍無法在申明書期間內出金

10/15開始使用平臺。 10/30向平臺提出VIP申請,申請核准後平臺才告知需要3000美金做保證。 11/04提供易通平臺3000美金會員費保證金。 11/04平臺告知帳戶轉出不了,需支付5000美金上報監管單位申請風險解除 11/05支付5000美金後,提出提領1877美金申請 11/06平臺仍無支付申請的1877美金提領,平臺方回應公司帳戶出現問題,暫時提領不了,回覆可能是帳戶問題需將資金提出,後面平臺高層主管私自決定由錢莊放款,從儲值帳戶直接提領走12000美金 11/07錢莊會計以未合作過帳戶,要求支付8000美金的確認金,8000確認金到帳後,24小時支付21877美金到我指定的金融帳戶 11/08完成支付8000美金,但錢莊於11/10透過平臺客服通知,我的出款被銀行拒絕,出款銀行要求錢莊及我本人各支付8000美金的擔保金才同意解凍錢莊帳戶 11/11與平臺協商若繳納8000美金的擔保金給平臺,後續錢莊帳戶問題,由平臺及錢莊自行處理,本日在錢莊呆滯的29877美金,平臺於支付後的24小時內,退還至我指定的帳戶,附上平臺申明書,11/15付款後至11/17無法出金甚至不回

2021-11-18

Taiwan

Unable to Withdraw

Most Comments of the Week

  • RADEX MARKETS

  • RYOEX

  • UITFX

  • FlipTrade Group

    4
  • XS

    5
  • NPBFX

    6
  • Warren Bowie & Smith

    7
  • OEXN

    8
  • STP Trading

    9
  • PRIMEXBT

    10

To view more

Please download WikiFX APP

Select Country/Region
United States
※ WikiFX compiles data from publicly available sources and user contributions. While we endeavor to maintain its accuracy, we do not warrant the information's completeness, accuracy, or timeliness, as it may become outdated. Investors are strongly advised to verify critical details with official sources before making any decisions.
You are visiting the WikiFX website. WikiFX Internet and its mobile products are an enterprise information searching tool for global users. When using WikiFX products, users should consciously abide by the relevant laws and regulations of the country and region where they are located.
consumer hotline:006531290538
Official Email:support@wikifx.com;
Mobile Phone Number:234 706 777 7762;61 449895363
Telegram:+60 103342306
Whatsapp:+852-6613 1970;
License or other information error corrections, please send the information to:qa@wikifx.com
Cooperation:business@wikifx.com