I joined the Blooms Markets Limited forex trading platform through the broker of the customer service agent FX Trading on the MT5 platform, FX Trading's contact information is mt6.cowtradingvip@gmail.com and the ID is 105099508994953. When I Deposited $ 10,000, the app crashed, and could not contact the broker to withdraw money. My account name is PHAM DINH THUAN with ID number 113405 and my contact email is minhthuan832015@gmail.com. I want to ask for help with withdrawal. The amount in my account both deposit and interest is $16,728.