I'm new to forex. A friend who's been trading for a while recommended this platform. I deposited and started trading right away. After a week, I made 100u in profit. When I tried to withdraw but didn't know how, I asked customer service. At first, they were normal and walked me through the steps. After I submitted the withdrawal request, I waited a long time but the money never arrived. So I asked them again. That's when they told me I "didn't meet the minimum trading volume" and even sent a screenshot as "proof". I'm speechless. Why didn't they mention this BEFORE I submitted the withdrawal? I had to ask about the delay for them to tell me. This whole thing has completely drained me. Now I just can't withdraw my money.