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蓝蓝蓝
3-5 years
Unverified

Exposure

Hello, I've been trading forex for five or six years. I'd only ever heard of fraudulent platforms before, but never actually encountered one. This experience was quite an eye-opener. I opened an account and deposited funds after seeing information about DECODE online. On April 20th, I traded continuously from noon until after 11 PM, using only my mobile MT5 app. Because several of my accounts had been liquidated before, I was extremely impulsive and kept pressing the order button. My initial $8,300 account was used for gold trading, but it dwindled to only $2,000. Due to the heavy position size, I closed all positions as it seemed I was about to lose everything. I then deposited another $15,000 and continued frantically pressing the order button. Between the previous liquidation and the subsequent $15,000, my total account balance reached $17,000, with a maximum floating loss of over $10,000. My account was constantly below 100% margin, even experiencing four forced liquidations. After that, I just... I managed to hold on and even made $19,000, but the DECODE platform still accused me of violating regulations, saying my trades weren't manual and that I was engaging in spread arbitrage. Later, I sent them my trading history, including a clear equity curve, showing every trade was done on mobile. My account was constantly on the verge of being liquidated, but DECODE still accused me of violations without explaining why. I repeatedly asked why, and they kept saying it was confidential. Then, a supposed mediator from DECODE's Australian headquarters added me on WeChat and immediately tried to negotiate profits, which I refused. Then came some kind of independent third-party investigation that kept dragging things out. Today, they told me again that I was still found to be in violation. I asked again why, and they replied that they couldn't provide the original investigation report. I'm fed up with this platform's practices. I certainly won't get a refund for my losses. I risked my life to make some money and then was accused of violations.

Original

你好,我做外汇交易也有五六年了,之前只听说黑平台但从来没遇到过,这次也是让我长见识了,我在网上看到DecodeGlobal的信息就开户入金了,4月20号我从中午到晚上11点多一直陆续做单,全程就一个手机MT5上下单,因为之前好几个账号都爆仓了也特别上头,就下单的时候一直按下单键,账户一开始入的8300美金做黄金亏损到只剩2000美金了因为仓位比较重看着马上就没了点了全部平仓,随后又补了15000美金进去继续上头疯狂按下单键,中间账号之前爆剩下的加上后面入的15000总17000美金最大浮亏10000多美金,账号一直保证金不足100%红的甚至被强平了4单,后边是硬生生扛回来了还赚了19000美金,就这decode平台还说我违规,说我不是手工单说我什么点差套利,后面直接给观摩发过去了,历史记录资金曲线清清楚楚,每一单都是移动端交易,账户中间不是要爆了就是被强平,然后Decode还是说我违规但是只字不提我为啥违规,我反复文为啥违规就一直说保密,后面海派了个所谓的Decode澳洲总部的调解员来加我微信,上来就是协商利润我直接不同意,然后又来了个什么第三方独立调查一直拖着我,然后今天又给我说还是判定违规我还是问为啥违规,原文回复此交易调查无法提供给您,针对监管们核查,我对着平台也是够够的了,亏了肯定不会退回,拿命赚了点钱就说你违规。

3h

Hong Kong

Unable to Withdraw

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