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FX1893311287
Within 1 year
Unverified

Exposure

My Real Experience on the WEEX Exchange: Unannounced Fund Deductions, Demanding Post Deletion Before Withdrawals, Account Banned Without Permission. First, a disclaimer: Every sentence below is accompanied by screenshots and screen recordings. The content is for reference only and does not constitute any investment advice. I. Unannounced Deductions from My Account That day, I opened my account and found my balance inexplicably reduced by 2200 USDT. There was no SMS, no app push notification, no email—no notification whatsoever. I contacted the customer service, who said it was a "deduction from risk margin." I asked what the basis was and where the risk lay. Customer service only said it was a "system determination" and told me to check a clause in the user agreement. The user agreement is hundreds of pages long, and I spent an entire night searching but couldn't find a clause stating "deductions can be made directly without the user's consent." This isn't risk control; this is directly taking my money. II. Arbitrary Risk Control, Account Banned Without Permission A few days after the deduction, I logged into trading normally, and suddenly a pop-up window appeared: "Account has exhibited abnormal behavior and trading and withdrawals have been restricted." I submitted all identity verification, facial recognition, and photos of myself holding my ID card, all of which passed. But the risk control was not lifted. Customer service always says the same thing: "It's up to the risk control department to decide; we can't give you a specific reason." In short, the fate of your entire account is in the hands of the platform. Thirdly, the most outrageous: social media blackmail—no withdrawals unless you delete the post. I posted my experience on Weibo, not insulting anyone, just stating the facts. As a result, Weex contacted me on social media: "Please delete the relevant false statements. After deletion, we can prioritize processing your withdrawal issue." "Translate this: If you don't delete the post, you can forget about getting your money back. This isn't something I made up; I'm including screenshots of the private messages. Would a legitimate exchange use users' funds as leverage to force them to shut up? In the end, I deleted the post, and the withdrawal was resolved. But I've completely realized: on WEEX, your money isn't your money, your account isn't your account, and your words aren't your words. In conclusion, if you still have funds on WEEX, I suggest withdrawing them as soon as possible, in small installments, don't leave too much. If you haven't used this platform yet, please go elsewhere. A platform that can arbitrarily deduct funds, arbitrarily ban accounts, and use withdrawals to blackmail users into deleting posts is not worth investing a single penny in."

Original

我在WEEX交易所的真实经历:不通知划扣资金、要挟删帖才给提现、账号说封就封 先声明:以下每一句话都有截图和录屏,内容仅供参考,不构成任何投资建议 一、不通知用户,直接划扣我的资金 那天我打开账户,发现余额无故少了2200U。没有短信、没有App推送、没有邮件——什么通知都没有。 我找客服问,客服说是“风险保证金扣除”。我问依据是什么?风险在哪里?客服只说“系统判定”,让我自己看用户协议里的某个条款。 用户协议几百页,我翻了一整晚也没找到哪条写着“可以不经用户同意直接划扣”。这不是风控,这是直接动我的钱。 二、随意风控,账号说封就封 划扣之后没几天,我正常登录交易,突然弹窗:“账户存在异常行为,已限制交易和提现。” 我提交了所有身份验证、人脸识别、手持身份证照片,全部通过。但风控就是不解除。客服永远一句话:“以风控部门判定为准,无法告知具体原因。 说白了,整个账户的命运,就交给了平台 三、最离谱的:社媒要挟,不删帖不给提现 我在微博上发了一条经历,没骂人,只陈述事实。结果weex社媒找到了我: “请您删除相关不实言论,删除后我们可优先为您处理提现问题。” 翻译一下:你不删帖,你的钱就别想拿出来。 这不是我编的,私信截图我一并放出来。一个正规交易所,会拿用户的资金当筹码,逼用户闭嘴吗? 最后我删了帖,提现是解了。但我彻底看清了:在WEEX,你的钱不是你的钱,你的账号不是你的账号,你的嘴也不是你的嘴。 写在最后 如果你在WEEX还有资金,建议尽快提走,小额分批,别留太多。 如果你还没用这个平台,请绕道。一个可以随意划扣资金、随意封号、用提现要挟用户删帖的平台,不值得你投入一分钱。

22h

Hong Kong

Unable to Withdraw

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