Unable to withdraw and no response from custermer services

I'm able to deposit fund of USD2.5K, however not able to withdraw my fund. I put in my fund withdrawal request on 2 Feb, however, it appears as withdrawal status 'in review" in the platform and no progress at all since then. I have contacted the agent/customer services on this issue but no response. Customer services/agent disappeared all of sudden and cannot be contacted at all after i asked about my withdrawal request. I have emailed to support (support@ueexyz.com) and called the company's phone number ( 0044 2084 323 088) that made available on their website but either no reply or no answers. How can i resolve this? Please help as i want to get back my hard earn money.