At first, they reject my withdrawal request because of currency selection error. The second time they reject my request on the grounds that I don’t offer enough documentaries. But I withdrew before. My request of withdrawal has been rejected for three times for some unknown reasons. They ask me to try fourth. At this time, the customer service said there is some problems with my account and I have to contact the support. The support explained that I should give my trade password to them on the grounds that my trade account should be tested. I still can’t trade now.