withdrawal complications

I was about to withdraw my money from the trading account. I was told I needed to put more money into the account or I can not withdraw the money. I did this, but they then requested for more money I got my investment out when i filed for a claim with fintrack/org which marked the end of my relationship with GYD International Ltd. It caused me so much stress to have heard GYD say they made a mistake while working on my initial withdrawal request which was why they tried to block my account