Account suspended and money stuck

Hello, good morning , I have been operating at quotex for more than a year and a half and yesterday, April 18 2025 , without any reason, my account was suspended. I received a notification that my account was suspended for violating the company's rules and policies, something that is not correct, at no time do you carry out such a violation of the rules, I am waiting for a logical response and to make the corresponding claims. I do not know if this could have happened to someone else and if they have already resolved the case since I have funds in my account, please help me, thank you.