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اردو
Resolved
Maliciously deduct my profit and force to admit illegal transaction
Mediating Parties
EBC FINANCIAL GROUP
Issue
Unable to Withdraw
Requirement
Withdrawal
Settlement Amount
$9,342(USD)
Time
48day5hour

Mediation Status
Hong Kong2022-08-08
Resolved
FX1492397192
United Kingdom2022-06-29
Reply
EBC FINANCIAL GROUP
In reference to the trading account 6285440, the following are several points that need to be clear: 1. we reserve the judgement on the trading behavior related to the account, which shares the same ID with many users who has been reported. Generally, the withdrawal of this kind of account will not be processed in the industry; 2. The withdrawal of principal is well under process; 3. we have delivered the detailed reason of account suspension and an agreement has been reached by both parties; EBC has been carrying forward the principle of "every trader who trades in a serious manner should be treated seriously" For the customers of EBC, every trader who trades in a serious manner will be treated seriously.
Reply
Hong Kong2022-06-21
Contact Broker
WikiFX Overseas Customer Service
WikiFX Overseas Customer ServiceContact Broker
Hong Kong2022-06-21
Verified
WikiFX Mediation Center
WikiFX Mediation CenterVerified
Hong Kong2022-06-21
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FX1492397192
I reported the EBC platform with my real name. During the interest rate decision on June 15, 2022, I made a profit of USD 9,342.67 in the EBC trading account of 6,285,440. The next day I directly banned my account without notifying me. The customer manager did not reply and kept evading the question. On June 20 In the afternoon, the platform called and forced me to send an email to admit the illegal transaction, otherwise I would not give the principal. I had no choice but to compromise and send the principal to the email. I do not know such platform can have a high rating. It is ok to lose, but will suspend your account if you make profit.

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