TenX Prime Review: Investor Complaints and Regulatory Questions
This TenX Prime review examines the broker through the lens of regulatory status and user complaints recorded on WikiFX.
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Abstract:Is 24markets a scam? Uncover the truth about 24markets’ cloned regulation, $45,500 user losses, and withdrawal scams. Protect your funds – Read the full WikiFX investigation now!

The forex market is built on trust, but when a brokers foundation is constructed on deception, the risk to investors is catastrophic. 24markets, a broker claiming to be a premier destination for global trading, has come under intense scrutiny following revelations of a cloned license, systemic internal operational failures, and devastating user losses. This investigative report by WikiFX exposes the truth behind 24markets regulation and why this entity poses a significant threat to the financial security of its clients and partners.
| Broker Name | 24markets (24markets.com) |
| Primary Allegation | Use of a Cloned FSCA License, Withdrawal Scams, Misleading Bonuses |
| Regulatory Status | Suspicious Clone (Fake FSCA License No. 50640) |
| WikiFX Score | Low (High Risk) |
| Key Risk Indicators | $45,500 User Loss, Unresponsive Support, Rebranding to Hotrades.com |

Traders searching for a 24markets review or attempting a 24markets login must be alerted to the growing body of evidence suggesting that this broker is operating outside the bounds of ethical financial conduct. Beyond the flashy marketing of 24markets Forex services, there lies a pattern of regulatory misrepresentation and internal instability. WikiFX has identified that the brokers claims of being “multi-regulated” are not only misleading but are a calculated attempt to siphon funds from unsuspecting investors under the guise of legitimacy.
The most damning evidence against the 24markets broker is its blatant use of a cloned license. On its official website, 24markets claims to be regulated by the South African Financial Sector Conduct Authority (FSCA) under license number 50640. However, a cross-reference with official regulatory databases reveals that this license actually belongs to DEDA CAPITAL MARKETS (PTY) LTD.
“WikiFX can confirm that 24markets has no legal affiliation with Deda Capital Markets. The use of another firm‘s regulatory credentials is a classic hallmark of a ’clone firm scam, designed to bypass the rigorous oversight required to protect retail traders.”
Furthermore, while the broker claims regulation by the Financial Services Commission (FSC) of Mauritius under Prime Capital Markets (PCM) LTD, this is a low-tier regulator that offers minimal protection for retail traders. This level of deception is not a mere administrative error; it is a fundamental breach of trust that invalidates any claim of being a “trusted” 24markets Forex provider.

The human cost of 24markets operations is stark. WikiFX has documented multiple cases of significant financial harm. One user reported losing $45,500 in just one month due to poor support and unprofessional practices. Another trader, Saima, reported that the broker lures people in with attractive bonus offers but then systematically blocks withdrawals once profits are made.
“I made an account with them after seeing their exciting bonuses. The trades were easy and helped me triple my money, but when it came to withdrawals, they did scams. They didnt allow me to withdraw my profits.”

The rot at 24markets extends into its core trading mechanisms. Internal reports and user complaints highlight a pattern of misleading bonus offers and fake “protection trades” designed to trap client capital. These tactics are often combined with extremely high commissions and swap rates that are not disclosed upfront, effectively draining accounts even when trades appear successful.
When a broker fails to honor its internal contracts or uses deceptive trading signals, it is a leading indicator of a broader systemic collapse. The inability to maintain a stable and honest internal environment is a clear warning sign of an impending “exit scam.”
A particularly concerning development is the reported connection between 24markets.com and Hotrades.com. According to user reports, the broker has attempted to rebrand or shift operations to Hotrades.com to evade the growing number of negative reviews and regulatory warnings. This tactic of “phoenixing”—where a failing or exposed broker re-emerges under a new name—is a common strategy used by fraudulent entities to continue their operations without being held accountable for past failures.

Read more here: 24Markets.com Changed to Hotrades.com
In response to mounting 24markets complaints, the management has often resorted to vague justifications, citing “technical upgrades” or “compliance reviews” as the reason for delayed withdrawals. However, a critical analysis of these excuses reveals them to be insufficient. Legitimate, regulated brokers maintain segregated client accounts and robust systems that do not “fail” only when a withdrawal is requested. The 24markets login portal should not become a barrier to a trader’s own funds.
By synthesizing the available data, a clear pattern emerges. 24markets follows the trajectory of many high-risk entities:
A brokers true reliability is not found in its MT5 platform or its “Discovery” account features; it is found in its ethical conduct. 24markets has failed this fundamental test. By misrepresenting its 24markets regulation status and engaging in withdrawal scams, it has demonstrated a total lack of respect for the regulatory frameworks designed to keep the forex market fair.
WikiFX issues a stark warning to all traders: Avoid 24markets. The risks associated with this broker far outweigh any potential trading benefits. If you currently have funds with this broker, we strongly advise you to attempt a full withdrawal immediately and move your capital to a truly regulated and transparent institution. Do not be swayed by “bonus” offers or “VIP” account upgrades; these are often traps to keep your capital within their reach.
WikiFX remains steadfast in its commitment to investor protection and market transparency. We will continue to expose bad actors like the 24markets broker to ensure that the global trading community is informed, protected, and empowered.

Disclaimer:
The views in this article only represent the author's personal views, and do not constitute investment advice on this platform. This platform does not guarantee the accuracy, completeness and timeliness of the information in the article, and will not be liable for any loss caused by the use of or reliance on the information in the article.

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