Global Broker Regulation Inquiry App
About WikiFX

Amount Resolved (Past 30 Days)(USD)

$222,957

Resolved Cases

15415

i find it difficult to place a withdrawal from here
i find it difficult to place a withdrawal from here and also receive it quickly, it's time consuming have lots of ads and ask for unnecessary information that are not required for the withdrawal
  • Broker

    FIBOGROUP

  • Exposure Type

    Unable to Withdraw

United Kingdom

2025-09-09

United Kingdom

2025-09-09

Commission cannot be withdrawn.
Small commissions are agreed to be withdrawn, but when the commission reaches a large amount, it cannot be withdrawn. I applied for a withdrawal of 28000USD, which has been reviewed for 14 days.Every time I ask the customer service, I answer that it is under review. They sent me a selfie verification email, saying that they could pass the audit after passing the verification. When I passed the selfie verification, they didn't abide by the agreement. Please agree to my withdrawal as soon as possible.
  • Broker

    XS

  • Exposure Type

    Unable to Withdraw

Hong Kong

2025-09-09

Hong Kong

2025-09-09

Severe slippage from FXGT blew my account 😢
This broker is a scam. I can imagine they make a lot from slippage as commision. Their slippage is really severe at ond time that my account got blown few minutes after I opened a XAU/USD trade. I was so devasted as it has never happened before. My trading career took a hit from that event. Newbies, stay away from FXGT with every power you have. You will end up losing money my friend.
  • Broker

    FXGT

  • Exposure Type

    Severe Slippage

Philippines

2025-09-09

Philippines

2025-09-09

I was trading XAUUSD
I was trading XAUUSD as usual, and in the middle of the day, Roboforex suddenly closed the Gold markets. Now I’m stuck in a trade that I can’t control anymore, and I have no idea how long this will last. Has anyone experienced similar behavior in the past and had any luck with support on these issues? For now, I’m hoping it’s just a technical difficulty and that they will compensate for any losses if they occur, but I’m not sure.
  • Broker

    RoboMarkets

  • Exposure Type

    Others

Germany

2025-09-09

Germany

2025-09-09

this broker is a scam,
this broker is a scam, I traded on it and loss all my trades in split seconds, they are monopolizing the market in their favour
  • Broker

    Metadoro

  • Exposure Type

    Scam

United Kingdom

2025-09-09

United Kingdom

2025-09-09

I had a very bad experience
I had a very bad experience with Markets4You. This broker is a scam. They deducted $409 from my MT5 account without any valid reason. When I tried to withdraw the funds, they simply refused to process the withdrawal. Their customer support is unresponsive, and they do not honor their promises
  • Broker

    Markets4you

  • Exposure Type

    Scam

Belgium

2025-09-09

Belgium

2025-09-09

I NO LONGER RECOMMEND THIS BROKER!!!
These guys were very good before but now they have many problems with deposits, I made a deposit since Thursday, today is Monday still they tell me same response from their copy and paste message of the department of finance is working on it but till now, nothing is credited and I have no hope for it. I NO LONGER RECOMMEND THIS BROKER!!! VERY DISAPPOINTED!!
  • Broker

    JustMarkets

  • Exposure Type

    Others

United States

2025-09-09

United States

2025-09-09

Signed up for a reduced
Signed up for a reduced price trial for three months and forgot to cancel. They charged me almost $100 for another three months subscription with zero communication until afterwards, and refuse to give me a refund. The App itself might be ok, but customer Not a good experience! The overall process with pay is not great and cannot be equally.
  • Broker

    HEADWAY

  • Exposure Type

    Others

Saudi Arabia

2025-09-08

Saudi Arabia

2025-09-08

Unable to withdraw funds, it has been a long time and I don't know if it has been withdrawn
My withdrawal says it’s “processed” but it’s still appearing under “Pending Transfers” Is it processed or is it still in progress? Not sure if this is a glitch or the messaging is unclear
  • Broker

    RoboForex

  • Exposure Type

    Unable to Withdraw

United States

2025-09-08

United States

2025-09-08

I've been plagued by
I've been plagued by both slippage and margin calls, sinking into despair. Slippage haunts every trade like a ghost. In one GBP/JPY trade, the market was stable, but my order slipped by over 30 pips.
  • Broker

    HEADWAY

  • Exposure Type

    Others

Saudi Arabia

2025-09-08

Saudi Arabia

2025-09-08

After earning a profit
After earning a profit today, they withdrew all my funds, including my initial capital. They falsely claimed I had five accounts, which is untrue. I spent over three hours communicating with them.
  • Broker

    HEADWAY

  • Exposure Type

    Scam

Saudi Arabia

2025-09-08

Saudi Arabia

2025-09-08

Why can't I withdraw
Why can't I withdraw my money?
  • Broker

    Skyriss

  • Exposure Type

    Unable to Withdraw

United States

2025-09-08

United States

2025-09-08

I wish they resolve the
I wish they resolve the issue, but they refused to refund my money. They stated my account was in the negative, which is false, and proceeded to drain my account to zero. I feel deeply upset by this. The representatives were rude, unhelpful.
  • Broker

    HEADWAY

  • Exposure Type

    Others

Saudi Arabia

2025-09-08

Saudi Arabia

2025-09-08

They're making an excuse
They're making an excuse to steal my funds saying My account has crossing with Samantha gross using their bot which is not accurate because I don't even know that person And I don't know what he has to do with my funds missing on my trading account
  • Broker

    HEADWAY

  • Exposure Type

    Others

Saudi Arabia

2025-09-08

Saudi Arabia

2025-09-08

Why can't I withdraw
Why can't I withdraw my money? It is saying that I can't withdraw my money due to "History Activity in Your Account" which isnt helpful. It says all my money is available to withdraw but my account is blocked from withdrawal but I can obviously deposit money just fine. How do I fix this? because it is unfair been trading for a while
  • Broker

    NPB MARKETS

  • Exposure Type

    Unable to Withdraw

United States

2025-09-08

United States

2025-09-08

The Markets4you platform
The Markets4you platform feels like a scam. In a 24-year trade on the British pound against the Japanese yen, I set a stop-loss at 150.00. However, when the market fluctuated, the actual stop-loss price was 149.50, a 50-point slippage, which directly led to a significant loss on that trade. I counted 60 trades I made on the platform over the past month and a half last year, and 40 of them experienced varying degrees of slippage. Slippage exceeding 30 points accounted for 66.7%. The platform also frequently restricts investors' trading operations during periods of extreme market volatility, preventing them from closing positions or placing orders in a timely manner. This has caused me to miss out on numerous stop-loss and profit opportunities. I urge everyone to be vigilant and resolutely resist this platform, which is full of deception and lacks integrity.
  • Broker

    Markets4you

  • Exposure Type

    Scam

Malaysia

2025-09-08

Malaysia

2025-09-08

The Levels platform suffers
The Levels platform suffers from severe slippage. During a relatively stable gold market, where I frequently trade, I placed a buy order at $1,850 per ounce. Normally, slippage should be around $3-5. However, on Levels, the actual transaction price reached $1,858 per ounce, a staggering $8 in slippage. I carefully reviewed my gold trading history on the platform over the past two months. Of my 80 trades, 50, or 62.5%, experienced abnormal slippage (slippage exceeding $6). Furthermore, the platform's spreads are extremely unreasonable. While other reputable platforms typically offer spreads of $2-3 on gold trading, Levels' spreads frequently hover between $5-8, significantly increasing my trading costs. Beyond trading issues, the platform's customer service is also abysmal. Their customer service was extremely perfunctory, offering no substantive solutions to my issues. This platform has absolutely no regard for investors' interests and is a thoroughly deceptive platform.
  • Broker

    Levels

  • Exposure Type

    Severe Slippage

Vietnam

2025-09-08

Vietnam

2025-09-08

Unable to withdraw more
Unable to withdraw more than what I've deposited. Over the years my investment has grown a decent bit, however, recently I've wanted to take some money out to fill up my lifetime ISA before the end of the tax year. I sold some stocks and tried to withdraw but discovered I can't withdraw above what I've invested? Asked the AI bot and it confirmed this. Is this true for anyone else? If this is true this seems really concerning which I have already taken some months trading already
  • Broker

    PURPLE TRADING

  • Exposure Type

    Unable to Withdraw

United States

2025-09-08

United States

2025-09-08

Trade245 is rejecting
Trade245 is rejecting all of my withdrawal requests. My current balance is 15.102 usd and I've trying to withdraw my funds but keep rejecting all the requests claiming lack of trading activity which is not true at all since I have traded 11 lots in less than a week, and they keep pushing me to trade more lots to be able to withdraw my money. They behave like a scam broker because they have no right to retain a customer funds. Now I have asked them to terminate my account and return all my funds to the credit card used to deposit but they don't respond. I think everyone should be aware of this broker.
  • Broker

    trade245

  • Exposure Type

    Unable to Withdraw

Nepal

2025-09-07

Nepal

2025-09-07

In November 2022, I made
In November 2022, I made a stock trade on this platform. After closing the position, I had 60,000 yuan in principal remaining in my account. I took a screenshot and saved the balance. This year, I wanted to withdraw the money for my child's tuition, but when I logged into my account, I saw only 20,000 yuan! I contacted customer service, and they said, "The system has retrieved data from 2022 to date and shows that you've withdrawn 40,000 yuan, so your balance is fine." I confronted them with a screenshot of my 2022 balance and my bank statements, but the customer service staff insisted, "You photoshopped the screenshot, and the platform's data is correct." They even threatened, "If you continue to complain, I'll freeze the remaining 20,000 yuan under the 'malicious questioning of data' label."
  • Broker

    t4trade

  • Exposure Type

    Unable to Withdraw

Vietnam

2025-09-07

Vietnam

2025-09-07

Publish Exposure

Unable to Withdraw

Severe Slippage

Scam

Others

Share to Profile

How can it be solved as soon as possible?
  • The copy is concise and clear
  • Associate the correct broker to expedite your complaint resolution.

Amount Resolved (Past 30 Days)(USD)

$222,957

Resolved Cases

15415

Post a Review
Select Country/Region
United States
※ WikiFX compiles data from publicly available sources and user contributions. While we endeavor to maintain its accuracy, we do not warrant the information's completeness, accuracy, or timeliness, as it may become outdated. Investors are strongly advised to verify critical details with official sources before making any decisions.
You are visiting the WikiFX website. WikiFX Internet and its mobile products are an enterprise information searching tool for global users. When using WikiFX products, users should consciously abide by the relevant laws and regulations of the country and region where they are located.
consumer hotline:006531290538
Official Email:support@wikifx.com;
Mobile Phone Number:234 706 777 7762;61 449895363
Telegram:+60 103342306
Whatsapp:+852-6613 1970;
License or other information error corrections, please send the information to:qa@wikifx.com
Cooperation:business@wikifx.com