Latest Exposures

whats wrong, why cant i withdraw? and I got the account for long because am always trading with it

In March 2024, Vietnamese customer service sent me daily "2024 Commodity Data Backtesting Reports," claiming, "The platform backtested a certain agricultural product trading strategy using the past three years of data, showing a 95% win rate and 20% monthly returns." They even included detailed backtesting curves and profit data. I believed them and invested 100,000 yuan, which I had saved for expanding my business. However, after just two weeks of trading, I suffered losses on five consecutive trades due to "erroneous data signals" from the platform, resulting in a total loss of 70,000 yuan! I confronted customer service, and they said, "Backtesting data only reflects the past. Market volatility in 2024 exceeded expectations, and losses are a normal risk." It was clear they were using fake backtesting reports to trick me into depositing money!

In August 2023, I made a gold trade on this platform, following all the platform's rules and even taking screenshots of the transaction history. This year, I wanted to withdraw 90,000 yuan in principal from my account for turnover, but the Vietnamese customer service suddenly said, "The system retrieved the 2023 data and determined that your transaction constituted 'abnormal fraudulent trading,' a violation. Your account has been frozen and a 30,000 yuan fine is required to unfreeze it." I was stunned. How could it be considered fraudulent trading when I only made one transaction? I confronted them with screenshots of the 2023 transaction and the timeline, but the customer service staff still refused to acknowledge their mistake, saying, "The platform's data confirms the system is correct. Either pay the fine or your account is permanently frozen."

why always rejecting my withdrawals and there is no concrete reason for it. this shouldn't be happening like that please

Customer service used to send daily "data portfolio investment package profit reports," claiming, "The platform uses AI to analyze global market data and diversify funds into five low-risk sectors. Even if you lose money in one sector, you can make up for it in the others, ensuring guaranteed profits." They even posted screenshots showing "users earning 24,000 yuan in one month after purchasing the package." However, just three days after purchasing, three of the sectors plummeted, resulting in a 20,000 yuan loss in just one week! I contacted customer service, and they said, "Short-term fluctuations are normal; the data will adjust back." I waited another week, but not only did the market not recover, I lost another 30,000 yuan, for a total of 50,000 yuan! I confronted customer service, and they said, "The investment package is optimized based on historical data. The actual market has uncontrollable factors, and losses are borne by the user."

I submitted a withdrawal request, but customer service said, "The system detected a 'minor discrepancy' between your ID information and your account data. Regular verification will take 30 days, but with an expedited fee, verification and withdrawal can be completed within 24 hours." I was stunned. My real-name verification had clearly passed when I opened the account, so why was there a discrepancy now? Customer service even sent me a screenshot of the abnormal verification data, which stated, "Match 89%, requiring expedited processing to 99%." They threatened me, "If I don't pay the expedited fee within 7 days, my account will be frozen and I will never be able to withdraw my funds!" After waiting for three days, the verification was still "pending."

Why does it say I can’t withdraw my funds. It keeps coming up with some money laundering thing and I can’t withdraw my funds

My experience with Levels broker has been frustrating because their spreads are not stable at all. They constantly widen during trades, even when the market isn’t highly volatile. This makes trading unnecessarily expensive and stressful. What they advertise about tight spreads doesn’t match the reality, and it feels very misleading.

Levels broker promotes low spreads, but when I started trading, I quickly realized it was misleading. The spreads widen too often, especially at crucial moments, adding hidden costs to every trade. It feels unfair and unprofessional, making it very difficult to trust their platform.

Levels broker’s spreads are a big disappointment. They advertise competitive, low spreads, but once you’re trading, it’s a completely different story. The spreads suddenly widen during active sessions or even normal conditions, making it very hard to maintain profitability. It feels misleading and unfair because these hidden costs keep eating into profits, leaving me frustrated and doubting their transparency.

Levels broker claims to offer tight spreads, but in reality, they widen unexpectedly, especially during peak market hours. This constant change makes trading costly and frustrating. It feels deceptive because the spreads are nothing like what they advertise, cutting deep into potential profits

I opened Buy 2.0 lots AAPL stock As protection put 4 Sell Stop 2:50 between prices: Sell stop 0.50 /103.90 Sell stop 0.50 /103.80 Sell Stop 0.50 /103.50 Sell Stop 1.00 /103.40 But when opening the market did not take the price set yesterday. 4 Sell stop But the opening price and had loss. Now it's my fault? Broker should not give me back the amount i lost? The market did not give me chance to be able to close operations. But I put these positions as protection.

During my trading with the company i hav come across a common malpractice of increasing the spread of a running trade to effectively cause a wipeout and make the traders loose the money. I had four trading positions in GbpJpy , two hedged positions each of 30 mini lots with the below order numbers and details 117674678 buy 131.038 118179064 buy 129.915 118096852 sell 129.288 118213430 sell 129.188 All the above orders automatically got squared off and i had a wipe out of 897 usd. in total all my orders were actually closed / squared off at a exact time of 14:29:59 on 16.08.2016 with a vast difference in the closed trade prices, the buy trades closed at a price of 129.356…. And the sell trades closed at 129.635 a difference of 28 pips, which in a perfect real world caused the margin call and wipeout. The 5 minute mt4 candle 14.25 to 14.30 had open 129.53 high 129.563 low 129.158 close 129.318 ( my trades were closed at 14.29.59…hence this time frame would be legally Accountable

i had 2 buy order (#31924738 & #31925720 )my Take profit touch but did not work and my order close at Stopp Loss and as you see at 14:30:00 but it should close in previous candle at 14:29:00 that show markets4you technicalities problems on my account. i had 2 Sell order again ( # 31944826 & #31944832 ) my Take profit touch but my orders did not closed again !! at that time i contact with online chat to correct it but after 1hours i were on online chat they say you should send an email to us and my order go to loss ,i send email and nothing happened again

during trade with order buy WTI, at that time my order ~ +39$, I tried tu close by manual but can’t and report “NO PRICE” I setup TP, but price move to over TP so much and many time, also it can’t take TP. I tried to close many time and took around nearly 01 hour, but I can’t close

I traded here for sometime but then decided to withdraw my funds. I requested my withdraw on 27th March. They promised that it will arrive with 5 working days. I waited and it didn’t arrive in 5 working days. Then i tried to contact the customer service team, which is just a telegram message. There is no other channel to get help, a phone number is on the website but nobody picks it ever. You can’t call the telegram either since they have disabled calling. Anyway I kept asking through text and sometimes the telegram message didn’t get any response. After two more weeks when my money didn’t arrive I got much worried and tried to contact the legal firm where it has been registered. However I found out that this broker is not registered anywhere.

I have tried to make a withdrawal on my account but it is always rejected, customer service always says it will be processed by accounting but my withdrawal is always rejected. I have tried to withdraw dozens of times but the result is the same never processed.

I made withdrawal request around 25 days ago. They mailed me to settled my fund within 5 to 7 working days but still they don’t reply my mail and back my fund, and their website mentioned instant withdrawal. Totally scam broker. I have prove copy of email. Please everyone don’t wast your hard earned money to put in this broker. If possible all are requesting to set complain against them. Very bad this broker and their trading system.

When I first submitted my withdrawal application, the Malaysian customer service representative said, "The system detected that you're using a domestic bank card, and the match with the platform's international data channel is only 40%. You need to bind an overseas card to increase the match to 90% and meet the withdrawal requirements." They also sent me a "data matching rules table" stating that "international platforms prioritize matching overseas account data" and threatened that "if I don't bind within 15 days, my account will be marked as an 'abnormal data account' and my principal will be frozen!" I argued that I didn't have an overseas card, but the customer service representative said, "You can find an overseas card agency that works with the platform. It costs 5,000 yuan and the data matching will be completed quickly!" Only then did I realize it was a trap!

A while ago, the Malaysian customer service representative suddenly sent me a message saying, "The platform's data system detected three previous miscalculations in your transaction data. You can apply for a correction and cash rebate of up to 8,000 yuan." They also asked me to submit my bank card number, a photo of my ID, and an SMS verification code to "verify the data." Thinking I'd get the cash rebate, I submitted the information as requested. That same evening, I received a text message from the bank saying "50,000 yuan was deducted from my account!" I quickly logged into my PXBT account and discovered that the 50,000 yuan had been transferred to an unfamiliar account! I contacted customer service for an explanation, but they said, "You leaked your account information yourself; it has nothing to do with the platform's data correction." I asked them to check the transfer records, but they said, "The records are internal and cannot be disclosed."